Frequently Asked Questions
Have Questions? We’re Here to Help!
Have questions about our services or how we can help your business? Check out our FAQ section for detailed answers to common queries, or reach out directly for personalized assistance.
What industries do you specialize in?
We specialize in a wide range of industries, including manufacturing, healthcare, education, aerospace, and technology, providing tailored solutions for quality assurance and operational improvements.
What services do you offer?
We offer ISO 9001 implementation and maintenance, AS9100 certification and sustainment, lean process implementation, training program development and management, professional and certified training, project management, and team building and employee engagement. We handle both single projects and long-term collaborations, providing experienced consultancy at a lower cost to help companies save money.
How does your consulting process work?
Our process involves understanding and analyzing your needs, collaboratively implementing tailored solutions, and providing continuous support and improvement to ensure long-term success.
What is your experience in the industry?
With over 24 years of experience, we have worked across diverse industries, delivering comprehensive solutions that drive efficiency, compliance, and operational excellence.
How do you customize your solutions?
We begin by thoroughly understanding your specific challenges, goals, and processes, then use data and industry insights to develop and implement customized strategies that align with your unique needs.
What sets you apart from other consultancy firms?
Unlike other firms focused solely on their bottom line, we view our clients' success as our success. Our deep industry expertise, proven track record, collaborative approach, commitment to continuous improvement, and exceptional customer support make us a preferred choice for clients.
How do you ensure the success of your implementations?
We acknowledge that occasionally things may fall apart after a project is completed. However, we have a high success rate because we involve your workforce in developing and implementing changes. After implementation, we provide a report out and a suggested continuous improvement plan with actions your organization can take to maximize the likelihood that changes will stick.
Can you help with both short-term projects and long-term engagements?
Yes, we offer flexible engagement models to support both short-term projects and long-term strategic initiatives, ensuring we meet your immediate and ongoing needs.
What is the Plan-Do-Check-Act cycle, and how do you use it?
The PDCA cycle is a method for continuous improvement. We use it to plan and analyze your needs, implement solutions, review outcomes, and make necessary adjustments for sustained success.
How do you stay current with industry trends and best practices?
We attend conferences and trade shows to stay up to date with industry trends, and we require all consultants to participate in continued education to ensure their skills stay sharp.
Do you offer training for our team as part of your services?
If that is something you desire, we can add it into our proposal and action plan. If you seek certified training, we also have a partnership with Axeon, an industry leader in training, and can get you a discount above what they offer. We are also capable of taking it to the next level by building out an organizational training program and working with your experts to create the needed trainings.
Your site mentions a partnership with Axeon, what does that mean?
We have partnered with Axeon to provide our clients high quality training at a discounted rate. As a leader in training, Axeon offers a wider array of subjects and certified trainings than HD Solutions is capable of providing. This partnership allows us to help you get the needed trainings at an affordable price.
If you are curious about their training offerings, please take a look at their website: Axeon Trainings.
If you are curious about their training offerings, please take a look at their website: Axeon Trainings.
What kind of a discount can you get us for certified trainings through Axeon?
The amount of discount we are able to provide depends on the course or courses, and the number of individuals attending. Minimally it is a 10% discount over their standard pricing.
Do you provide onsite and/or remote support?
We provide both onsite and remote support. Depending on your proximity to our home location in Bothell, Washington, onsite support may bring additional costs, but it allows for a more impactful engagement.
What are your costs?
Our costs vary depending on the scope and duration of the project. We provide competitive pricing and focus on delivering high value and return on investment for our clients. Contact us for a customized quote based on your specific needs.
How can we get started with your services?
Simply contact us to discuss your needs and challenges. We'll arrange an initial consultation to understand your goals and develop a tailored plan to achieve them.